Shipping policy

 

At James Armour, we aim to provide a smooth and reliable shopping experience. Our shipping policy outlines the delivery process, options, and expected timelines for our customers.

1. Order Processing Time:
Orders are typically processed within 1-3 business days. Once your order is processed, you will receive a tracking number to monitor your shipment.

2. Shipping Methods and Rates:
We offer various shipping options, including standard and expedited shipping. Shipping rates are calculated based on your location and the shipping method selected at checkout. Free shipping may be available on select items or during promotional periods. Check our website for specific details.

3. Delivery Time:
Standard Shipping: Delivery typically takes 5-7 business days within the US. Expedited Shipping: Delivery within 2-3 business days. International Shipping: Delivery times vary depending on the destination.

4. Shipping Restrictions:
We currently ship to addresses within the United States and select international locations. Certain remote areas may have longer delivery times or additional charges.

5. Shipping Carrier:
We partner with reliable carriers such as USPS, UPS, and FedEx to ensure your order arrives safely and on time.

6. Order Tracking:
Once your order is shipped, you will receive a tracking number via email. You can track your order on the carrier’s website using the provided tracking number.

7. Address Accuracy:
Please ensure that your shipping address is correct before completing the checkout process. We are not responsible for delays or errors caused by incorrect address information.

8. Shipping Charges for Returns and Exchanges:
Customers are responsible for return shipping costs unless the product is defective or there was an error with the order.

9. Contact Us:
If you have any questions about shipping, please contact our customer service team at info@jamesgarmour.com.

Thank you for choosing James Armour!